Feedback System for E-commerce

Authors

  • Elisa Silva Andrade Universidade de Uberaba - UNIUBE, Brasil
  • Ezequias Moura Cardoso Universidade de Uberaba - UNIUBE, Brasil
  • Flávio Gomes Menezes Porto Universidade de Uberaba - UNIUBE, Brasil
  • Gabriel Emiliano Aparecido Brito Universidade de Uberaba - UNIUBE, Brasil
  • Gabriel Gonçalves Mascarenhas Universidade de Uberaba - UNIUBE, Brasil
  • Gabriel Henrique Martins Ruffini Universidade de Uberaba - UNIUBE, Brasil
  • João Victor Zanon Souza Universidade de Uberaba - UNIUBE, Brasil
  • João Vitor Matos Batista Universidade de Uberaba - UNIUBE, Brasil
  • João Vitor Rosa de Souza Universidade de Uberaba - UNIUBE, Brasil
  • Kauan Vítor Argente dos Santos Universidade de Uberaba - UNIUBE, Brasil
  • Leonardo Santos Nunes Universidade de Uberaba - UNIUBE, Brasil
  • Pedro Cheibe Ribeiro Universidade de Uberaba - UNIUBE, Brasil
  • Pedro Henrique Frasão Vieira de Carvalho Universidade de Uberaba - UNIUBE, Brasil
  • Ramon Carvalho Querino Universidade de Uberaba - UNIUBE, Brasil
  • Vítor Almeida Prado Universidade de Uberaba - UNIUBE, Brasil
  • Yuri Gustavo Cruz Alves da Silva Universidade de Uberaba - UNIUBE, Brasil
  • Humberto Patrick Lacerda Ribeiro Universidade de Uberaba - UNIUBE, Brasil
  • Paulo Limírio da Silva Universidade de Uberaba - UNIUBE, Brasil https://orcid.org/0009-0003-6064-6567
  • Raul Sérgio Reis Rezende Universidade de Uberaba - UNIUBE, Brasil https://orcid.org/0000-0002-4599-768X
  • Thiago Carneiro Campos Universidade de Uberaba - UNIUBE, Brasil

DOI:

https://doi.org/10.31496/retii.v2i2.1983

Keywords:

evaluation system, customer feedback, web development, layered architecture

Author Biographies

Elisa Silva Andrade, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student at Universidade de Uberaba.

Ezequias Moura Cardoso, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Information Systems program at Universidade de Uberaba.

Flávio Gomes Menezes Porto, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Systems Analysis and Development program at Universidade de Uberaba.

Gabriel Emiliano Aparecido Brito, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Information Systems program at Universidade de Uberaba.

Gabriel Gonçalves Mascarenhas, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Information Systems program at Universidade de Uberaba.

Gabriel Henrique Martins Ruffini, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Information Systems program at Universidade de Uberaba.

João Victor Zanon Souza, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Computer Engineering program at Universidade de Uberaba.

João Vitor Matos Batista, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Systems Analysis and Development program at Universidade de Uberaba.

João Vitor Rosa de Souza, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Systems Analysis and Development program at Universidade de Uberaba.

Kauan Vítor Argente dos Santos, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Systems Analysis and Development program at Universidade de Uberaba.

Leonardo Santos Nunes, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Information Systems program at Universidade de Uberaba.

Pedro Cheibe Ribeiro, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Computer Engineering program at Universidade de Uberaba.

Pedro Henrique Frasão Vieira de Carvalho, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Computer Engineering program at Universidade de Uberaba.

Ramon Carvalho Querino, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Information Systems program at Universidade de Uberaba.

Vítor Almeida Prado, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Information Systems program at Universidade de Uberaba.

Yuri Gustavo Cruz Alves da Silva, Universidade de Uberaba - UNIUBE, Brasil

Undergraduate student in the Information Systems program at Universidade de Uberaba.

Humberto Patrick Lacerda Ribeiro, Universidade de Uberaba - UNIUBE, Brasil

Holds a degree in Information Systems from Universidade de Uberaba (2008). Currently a professor at Universidade de Uberaba. Has experience in the field of Computer Science, with an emphasis on Programming Languages.

Paulo Limírio da Silva, Universidade de Uberaba - UNIUBE, Brasil

Holds a degree in Data Processing Technology from the University of Uberaba – UNIUBE (1993) and a lato sensu postgraduate specialization in Computer Network Management from UNIUBE (2000). Is a tenured public servant of the Municipality of Uberaba, working as an IT Specialist (PII). Currently works as an Oracle Database Administrator (DBA) at the University of Uberaba and serves as a lecturer in Information Technology programs at UNIUBE.

Raul Sérgio Reis Rezende, Universidade de Uberaba - UNIUBE, Brasil

Holds a Master's degree in Technological Innovation from Universidade Federal do Triângulo Mineiro (2019). Specialist in Distance Education from Universidade Católica de Brasília (2008) and in Computer Network Management from Universidade de Uberaba (2000). Holds a Licenciatura in Pedagogy from Universidade Federal de São Carlos – UfSCar (2013) and a Bachelor's degree in Civil Engineering from Universidade de Uberaba – UNIUBE (1997). Currently works as a higher education professor at Universidade de Uberaba and as an information technology technician at Universidade Federal do Triângulo Mineiro. Has experience in the field of Education, with an emphasis on Distance Education.

Thiago Carneiro Campos, Universidade de Uberaba - UNIUBE, Brasil

Holds a postgraduate specialization in Information Security from the Faculdade de Administração, Ciências, Educação e Letras – FACEL (2015). Graduated in Computer Engineering from the Universidade de Uberaba – UNIUBE (University of Uberaba, 2008). Works in the field of Electrical Engineering, with emphasis on electrical and electronic circuits. Since 2006, has served as a Senior Support Analyst at the Universidade de Uberaba, working on the implementation and management of Linux environments, with experience in Oracle Linux and Red Hat distributions. Has strong expertise in server virtualization using KVM and VMware, ensuring optimized efficiency and performance. Developed solid experience in backup management, using tools such as IBM Tivoli Storage Manager and Avamar, ensuring data integrity and availability. Also works in the implementation and management of network infrastructures, with experience configuring HP/3Com switches and monitoring through Zabbix, Cacti and HP-IMC. Has experience with wireless network infrastructures, proficient in technologies such as Ruckus Wireless, Fortinet, Mikrotik and Ubiquiti. Stands out in firewall administration, with experience in Fortigate (Fortinet) and Palo Alto, applying a proactive approach to network protection and secure data flow. Also serves as a Google Apps administrator, with deep knowledge in corporate email management. Is committed to delivering robust and innovative IT infrastructure solutions, combining advanced technical knowledge with a practical, results-driven approach.

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Published

2025-12-17

How to Cite

Andrade, E. S., Cardoso, E. M., Porto, F. G. M., Brito, G. E. A., Mascarenhas, G. G., Ruffini, G. H. M., … Campos, T. C. (2025). Feedback System for E-commerce. Revista De Engeharia, TI E Inovação, 2(2), 1–2. https://doi.org/10.31496/retii.v2i2.1983

Issue

Vol. 2 No. 2 (2025): Supplementary Issue – Proceedings of the 18th ENTEC – Technology Conference

Section

Abstract

License

Os textos submetidos e aprovados pelo Conselho Editorial da RETII serão publicados, e seus autores poderão dispor deles para posteriores publicações, sempre fazendo constar a edição original (título, Revista de Engenharia, TI e Inovação, volume, número, ano de publicação e paginação do texto referido). Todos os artigos dessa Revista são de inteira responsabilidade de seus autores, não cabendo qualquer responsabilidade legal sobre seu conteúdo à Revista ou à Universidade de Uberaba.

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